Assistance & Clarity
Dedicated support for account access, pricing inquiries, usage limits, and prompt output resolution. We prioritize precise communication for our creative community.
Billing & Account
Assistance with login access, plan transitions, usage limit inquiries, or payment processing issues.
Technical & Output
Support for prompt-pack output consistency, generation failures, and target model guidance for Midjourney, Flux, Stable Diffusion, and ComfyUI.
General Inquiry
General platform questions, workflow optimization help, and usage feedback to help us refine the engine.
Communication Protocol
Our support process is managed manually by our core team to ensure technical precision. When reaching out via support@ai-prompt-master.com, please include your registered account email and current plan name for expedited assistance.
All messages are reviewed manually. We do not use automated triage, ensuring your technical feedback reaches the right eyes.
Billing, refund, and account-access requests are reviewed manually and should receive a response within 3 business days. We do not provide 24/7 live-chat coverage.
"Intelligence is silent. Precision is earned."